Privacy Policy

Last updated: June 19, 2025

Imperium Cigars operates this website and store, including all related content, tools, features, products, and services (the "Services"). Our platform is powered by Shopify, which enables us to provide and enhance these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information depending on how you interact with us:

  • Contact Information: name, email address, phone number, billing and shipping addresses.

  • Payment Information: credit/debit card data, payment method, transaction history.

  • Account Details: username, password, account preferences.

  • Order and Browsing Activity: products viewed, added to cart, purchased, or returned.

  • Customer Support Data: messages or communications submitted to us.

  • Device & Usage Information: IP address, browser type, operating system, navigation behavior.

2. Sources of Personal Information

We collect personal information from:

  • You directly (e.g., when placing an order or creating an account)

  • Automatically via cookies and similar technologies

  • Our service providers (e.g., payment processors, shipping partners)

  • Shopify and trusted third-party tools

3. How We Use Your Information

We may use your information for the following purposes:

  • To fulfill your orders: process payments, arrange shipping, and manage returns or exchanges

  • To provide customer service and account management

  • To personalize your shopping experience and show relevant products

  • To send you marketing communications (with opt-out options)

  • To improve site functionality and security

  • To comply with applicable laws and respond to legal requests

4. Sharing of Personal Information

We may share your data under the following conditions:

  • With Shopify and integrated third-party services for order processing and analytics

  • With advertising and marketing partners, for personalized promotions (if consented)

  • With legal authorities, when required by law

  • In case of mergers, acquisitions, or reorganization of the business

5. Relationship with Shopify

Our store is hosted on Shopify, which securely handles data processing, infrastructure, and some third-party integrations. You can read Shopify’s full privacy policy at:
🔗 https://www.shopify.com/legal/privacy

To manage your personal data or opt out of data processing, visit:
🔗 https://privacy.shopify.com/en

6. Age Restriction

This website is intended for users aged 21 and over only. We do not knowingly collect personal information from individuals under this age. If you believe a minor has provided us with personal information, please contact us so we can delete it.

7. Data Security and Retention

We implement appropriate security measures to protect your information. While no system is 100% secure, we follow industry best practices. We retain personal data only as long as necessary for order fulfillment, legal obligations, and business purposes.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy or transfer of your data

  • Opt out of personalized advertising (e.g., via Global Privacy Control)

  • Manage email preferences and unsubscribe at any time

You can exercise these rights via the Shopify portal:
🔗 https://privacy.shopify.com/en

9. Cross-Border Data Transfers

Your data may be transferred to or processed in countries outside your own. We use contractual safeguards (like Standard Contractual Clauses) to ensure your data remains protected.

10. Changes to This Privacy Policy

We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website with the update date at the top.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: sell@imperiumcigars.com
🏢 Address:
Imperium Cigars
1602 E Breezy Ln,
West Palm Beach, FL 33417, USA