Grenade PIXELS Torch Lighter

Enjoy Free Shipping on all U.S. retail orders over $120 — our way of thanking you for choosing Imperium Cigars.

When selecting FREE SHIPPING, our team will automatically choose the most reliable and cost-efficient shipping method available. Please note that free shipping services may take slightly longer to arrive.

If you prefer faster delivery, a full range of expedited USPS and UPS options will be available at checkout.

Orders placed before 2:00 PM Eastern Time are carefully prepared and shipped the same business day.

Once your package is in transit, USPS or UPS assumes responsibility for delivery. Transit times may vary due to carrier volume, weather conditions, or other factors beyond our control.

Please note: All shipments depart FOB Miami, FL.

Product Availability

At Imperium Cigars, we work closely with trusted fulfillment partners and suppliers to maintain accurate inventory levels and provide a reliable shopping experience.

Most products displayed on our website are available for immediate processing and shipment. However, due to high demand, limited releases, or supplier inventory fluctuations, product availability may occasionally change without prior notice.

If an item becomes unavailable after an order is placed, our team will promptly contact the customer with available alternatives, estimated restock information, or refund options when applicable.

We continuously update our catalog to ensure access to premium cigars, luxury cigar bundles, and exclusive selections from leading brands and handcrafted collections.

For questions regarding specific product availability, customers are always welcome to contact our support team before placing an order.

Address Matching & Fraud Prevention

Imperium Cigars enforces strict verification procedures to protect customers and prevent fraud.

• Billing & Shipping Match (Orders $200+): For orders of $200 or more, the billing and shipping addresses must match exactly (street, city, ZIP code, and country).
• Mismatched Orders: Orders with mismatched information are automatically placed on hold for review and may be canceled if verification fails.
• Security Checks: We use Address Verification Service (AVS), CVV validation, and internal fraud-screening tools to help ensure transaction security.
• Additional Verification: In some cases, we may request additional identification (such as a government-issued ID) or confirmation from the cardholder’s bank.
• Zero Tolerance for Fraud: Providing false information, using another person’s payment details, or attempting to bypass verification may result in order cancellation, account suspension, and potential legal action.

Any information collected during verification is used solely for security purposes, handled under strict privacy standards, and protected using industry-standard encryption.

Imperium Cigars reserves the right to modify this policy at any time or refuse service in cases of suspected fraudulent activity.

State Shipping Restrictions

Imperium Cigars fully complies with all federal, state, and local laws governing the sale and shipment of tobacco products.

At this time, we are unable to ship cigars or other tobacco products to states and jurisdictions where such deliveries are restricted or prohibited by law. These currently include, but may not be limited to:

• Utah
• Hawaii
• South Dakota
• Maryland
• Maine
• Massachusetts
• Vermont
• Washington
• Restricted areas of Alaska

Orders placed for delivery to restricted locations will be automatically canceled and refunded.

Customers are responsible for understanding and complying with all applicable tobacco laws in their state or locality before placing an order.

Imperium Cigars reserves the right to update this list at any time or refuse shipment to any location where tobacco sales or deliveries are restricted.